Blockbit AI is expected to reduce customer operating costs by up to 50%, optimizing time and increasing the efficiency of cybersecurity operations.
Blockbit, a leading cybersecurity product company, has announced the launch of Blockbit AI, the world’s first virtual assistant that automates firewall and SD-WAN configuration with natural language interactions.
The solution uses AI and Machine Learning (ML) technologies and was developed by Blockbit to further simplify the management of its products. Blockbit AI enables direct user interaction through an interface that understands, interprets and generates natural language responses, mimicking a human conversation.
Blockbit AI performs real tasks directly on the products, acting as a cybersecurity analyst available 24 hours a day. Through a simple and natural interaction, company teams talk to Blockbit AI and request, in real time, to perform configurations, analyses and other actions, which are automatically performed on the products.
Blockbit’s goal with this launch is to reduce the operating cost of its customers by optimizing the time of specialized professionals, in addition to improving the effectiveness in the use of products and further improving the user experience. With Blockbit AI, it is possible to configure the firewall or SD-WAN automatically, without necessarily knowing the product in depth or even understanding firewalls.
Blockbit AI’s mission is to facilitate security management and create more accessible cybersecurity to the market. In addition, this automation seeks to promote the elimination of errors, avoiding human error and ensuring more accurate configurations.
“Blockbit AI emerges as a strategic and effective response to help companies automate security configurations and improve the analysis of their networks, increasing the productivity of their team and strengthening their defenses,” said Marcos Eurico, Director of Support at Blockbit.
According to the executive, the technology is expected to reduce customers’ operating costs by up to 50%, which represents significant savings in time and resources for companies that use Blockbit’s solutions. The agility and accuracy of the system ensure that companies maintain a secure environment, without interruptions or delays for new configuration implementations, and without the need for manual technical interventions.
Blockbit AI is available to all of the company’s customers and its use occurs in three stages: first, the user asks the question, performs an automated analysis, or requests an action. Then, the chat confirms with the customer if that action should be taken. The system guides the user with the right questions and can also carry out this configuration process in stages, ensuring that any changes are made with total control and safety. After authorization, the configuration is automatically applied and the user can follow the step-by-step adjustments on their screen.
The solution also performs an analysis of what has been implemented in the digital environment, comparing it with the previous configuration to indicate possible vulnerabilities and suggestions of what can be done for improvements. The ability to view and track all actions performed by Blockbit’s virtual assistant provides an additional layer of protection and accountability, ensuring that policies and procedures are being followed properly, transparently and reliably.
The solution also offers proactive analytics for other cybersecurity improvements in enterprises. For example, the user can ask, ‘How is the health of my network?’ and Blockbit AI performs a scan for possible failures in the environment or configuration errors. Thus, the solution responds to the question by indicating all the points identified that may put the business at risk and recommends updates or adjustments.
By using data and Machine Learning to better understand user behavior and their needs, the solution continuously expands its knowledge base, improving functionalities according to real information from organizations. With this, Blockbit can also continue to follow market trends to further improve its offerings and develop innovations that meet the demands of companies more efficiently.
The accessibility and ease of use of Blockbit’s virtual assistant are key to serving a wider audience, from small businesses that may not have a dedicated IT department to large organizations looking to optimize their security processes. The intuitive interface and the ability to interact in multiple languages broaden the use of Blockbit AI in businesses.
This reduces reliance on experts and empowers employees to play a more strategic role in the company’s security. In this way, Blockbit supports the democratization of cybersecurity in the corporate market.
“We believe that Blockbit AI will revolutionize the way companies deal with cybersecurity, in addition to allowing us to continue innovating in the market and improve our customers’ journey,” said the executive. With the launch of the world’s first AI-powered chatbot for firewall and SD-WAN configuration, Blockbit reinforces its commitment to innovation and efficiency in cybersecurity solutions.
With over 5,000 clients, Blockbit is the largest manufacturer of cybersecurity solutions in Brazil and can help you protect your business from a wide range of threats, vulnerabilities, and cyberattacks, whether internal or external, generic or targeted.